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  1. CoolHandle
  2. Pre-Sales / Sales FAQ
  3. Pre-Sales

Pre-Sales

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  • What type of Payments do you accept?
  • What's the difference between shared and VPS hosting?
  • Do you support .Net Framework 3.0 and 3.5?
  • What kind of languages does cPanel currently support?
  • What are the accepted methods of payments?
  • What happens if I exceed my monthly transfer limit?
  • Do you support .Net Framework 2.0?
  • Can you host sites with country code extensions like .uk, .ar, .com.br?
  • Is my access 24 hours a day?
  • Do you offer uptime guarantees?
  • Where are your servers located?
  • Can I host adult content?
  • What billing cycles do you offer?
  • What are your hours and methods of support?
  • Can I run my own CGI or PHP scripts?
  • I'm not sure which package to choose. What happens if I exceed my limits? Can I upgrade later?
  • Can I use Java Servlet Pages (JSP) on my site?
  • Do you offer Microsoft FrontPage Extensions?
  • Can I use your web hosting services if I own a Macintosh Computer?
  • Do you backup my website?
  • Do you monitor your servers?
  • Do you put banners or pop-ups on my web pages?
  • I want to register my domain name somewhere else. What information do I need?
  • How many databases can I have?
  • How long does it take before my account becomes active?
  • Do I get a discount if I pay for a year in advance?
  • What kind of control panels do you offer?
  • What kind of operating systems do you use on the servers?
  • Is there any upgrade fee?
  • Is there any setup fee?
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