To cancel one or more of your CoolHandle services, please follow these steps:
Step 1: Log into the Client Area, located at https://secure.coolhandle.com
Step 2: Look for the MY ACCOUNT link at the top of the page.
Step 3: Select CANCEL SERVICES from the menu.
Depending on the type of CoolHandle services that you have, you will see one of two things.
- If you see a list of your CoolHandle services, check the box for each service you wish to cancel, fill out the two fields near the bottom of the page, and click the Cancel Services button. Make sure you FOLLOW THROUGH until you get to a screen that says your cancellation has been submitted.
- If you only see instructions to call (866) 200-2828, option 3, you'll need to cancel your services over the phone. This is done for your security, and the security of your online business.
Please note that any applicable cancellations will be based on our terms of service. For details regarding our terms of service, please review the following page: https://www.coolhandle.com/legal/terms-of-service/