In order to best serve you, please submit the cancellation form. Please follow these steps to complete the cancellation form:
Step 1. Log into the client area. The client area is located at https://secure.coolhandle.com/
Step 2. Click on MY PRODUCTS, then click on CANCEL for the account you wish to cancel.
DUE TO SECURITY REASONS, WE WILL NOT TERMINATE AN ACCOUNT WITHOUT THE CANCELLATION FORM BEING SUBMITTED WITH THE PROPER INFORMATION. WE CANNOT ACCEPT YOUR CANCELLATION REQUEST BY ANY OTHER METHOD OTHER THEN THE CANCELLATION FORM.
Please note that any applicable refunds will be based on our refund policy and our terms of service. For details regarding our terms of service, please review the following page: